Refund and Digital Delivery Policy
VariantKey sells authorized digital license products, subscription codes, and setup or activation support services. Orders are reviewed manually before payment instructions and delivery are sent.
Digital delivery
After payment is confirmed, eligible digital products or service instructions are delivered by email. Delivery time can vary while we verify availability, payment status, and product compatibility.
Refunds before delivery
You may request cancellation before a license key, subscription code, setup invitation, or service work has been delivered or started.
Refunds after delivery
Because digital products cannot be returned once revealed, activated, or used, completed digital deliveries are generally not refundable. If a delivered code is invalid and our support team cannot verify, replace, or resolve the issue, we will offer a replacement or refund.
Support services
Setup and activation support covers the agreed service only. We do not guarantee access to third-party services beyond the terms, availability, and eligibility rules of those providers.
How to request help
Contact us with your order number, email address, screenshots of any activation error, and a short description of the issue so we can review it quickly.